AI Incident Database

117 documented incidents. Search, filter, and explore.

Lensa AI Generated Sexualized and Racialized Avatars from User Photos

High

Lensa AI's Magic Avatars feature generated sexualized and stereotypical images of women users, particularly women of color, due to biased training data in the underlying Stable Diffusion model.

Dec 5, 2022|Bias|Technology|Other/Unknown

Zillow Zestimate AI Accused of Racial Bias in Home Valuations

High

Studies revealed that Zillow's Zestimate algorithm systematically undervalues homes in predominantly Black neighborhoods compared to similar properties in white areas, perpetuating housing discrimination through automated valuation models.

Sep 1, 2022|Bias|Finance|Other/Unknown

Allegheny County Child Welfare AI Tool Showed Racial Bias in Family Risk Assessments

High

Allegheny County's AI child welfare screening tool disproportionately flagged Black families and public benefit recipients for investigations. An AP investigation revealed the algorithmic bias affected thousands of families over six years.

Apr 26, 2022|Bias|Government|Other/Unknown

AI Real Estate Valuation Tools Systematically Undervalued Black-Owned Homes

High

Major AI-powered real estate platforms including Zillow, Redfin, and Realtor.com systematically undervalued homes in Black neighborhoods. Brookings research documented billions in lost equity, prompting regulatory action and ongoing litigation.

Sep 1, 2021|Bias|Finance|Other/Unknown

ATS AI Resume Parsing Systems Filter Out 27 Million Qualified Workers Due to Technical Errors

Critical

Harvard Business School study revealed AI-powered resume parsing in major ATS systems systematically filtered out 27 million qualified workers due to technical parsing errors, rejecting candidates based on formatting rather than qualifications.

Sep 1, 2021|Bias|HR / Recruiting|Other/Unknown

ShotSpotter AI Gunshot Detection System Linked to Wrongful Police Raids and Racial Disparities

High

ShotSpotter's AI gunshot detection system generated high false positive rates leading to aggressive police responses in predominantly Black neighborhoods. Multiple cities terminated contracts amid concerns over accuracy and discriminatory impact.

Aug 1, 2021|Bias|Government|Other/Unknown|$50,000,000

AI-Powered Retail Surveillance Systems Disproportionately Tracked Black Shoppers at Major Retailers

High

AI surveillance systems deployed by major retailers including Walmart, Target, and CVS were documented by the ACLU to disproportionately flag and track Black shoppers, embedding racial profiling into automated retail security.

Jul 13, 2021|Bias|Other|Other/Unknown

Lemonade Insurance AI Used Facial Recognition in Claims Processing

High

Lemonade Insurance faced regulatory scrutiny after tweeting about using AI and facial recognition to analyze video claims, raising concerns about algorithmic bias in insurance decisions.

May 25, 2021|Bias|Insurance|Other/Unknown

AI Content Moderation Systems Systematically Removed Palestinian Content During Gaza Conflicts

High

AI content moderation systems on major social media platforms systematically removed Palestinian content during 2021 Sheikh Jarrah protests and 2023 Gaza conflict. Human Rights Watch documented widespread censorship affecting millions of users.

May 21, 2021|Bias|Media|Other/Unknown

Facebook AI Content Moderation Systematically Censored Palestinian News During Gaza Conflicts

High

Meta's AI content moderation systems systematically censored Palestinian news and voices during 2021 and 2023 Gaza conflicts, with Human Rights Watch documenting widespread suppression of legitimate content.

May 21, 2021|Bias|Media|Other/Unknown

Google AI Dermatology Tool Shows Racial Bias in Skin Condition Detection

Medium

Google's AI dermatology tool demonstrated significant accuracy disparities across skin tones due to biased training data, highlighting the critical need for diverse datasets in medical AI applications.

May 18, 2021|Bias|Healthcare|Google

AI Video Interview Platforms Discriminated Against Candidates with Disabilities Through Biased Scoring Algorithms

High

AI video interview platforms by HireVue, myInterview, and Pymetrics systematically discriminated against candidates with disabilities by penalizing atypical speech, facial expressions, and eye movements. The EEOC issued guidance and multiple lawsuits were filed.

May 12, 2021|Bias|HR / Recruiting|Other/Unknown

ShotSpotter AI Gunshot Detection System Led to Wrongful Police Raids and Community Harm

High

ShotSpotter's AI gunshot detection system exhibited false positive rates of 86-95%, leading to wrongful police raids and discriminatory enforcement in predominantly Black neighborhoods across multiple US cities.

May 1, 2021|Bias|Government|Other/Unknown|$15,000,000

LinkedIn Job Ad Algorithm Showed Gender Bias in High-Paying Job Delivery

Medium

USC researchers found LinkedIn's job ad algorithm delivered high-paying job listings disproportionately to men despite gender-neutral employer targeting. The bias stemmed from optimization algorithms that learned from historical engagement patterns.

Apr 8, 2021|Bias|Technology|Other/Unknown

South Korean AI Chatbot 'Lee Luda' Shut Down for Hate Speech and Privacy Violations

High

South Korean chatbot Lee Luda was shut down after generating homophobic and racist content and being found to have illegally trained on 600,000 users' private KakaoTalk conversations without consent.

Jan 11, 2021|Bias|Technology|Other/Unknown

South Korean AI Chatbot Lee Luda Shut Down for Hate Speech and Privacy Violations

High

South Korean startup Scatter Lab's AI chatbot Lee Luda was shut down after making discriminatory comments and violating privacy laws by training on 10 billion private KakaoTalk messages without user consent, affecting 750,000 users.

Jan 11, 2021|Bias|Technology|Other/Unknown

ScatterLab's AI Chatbot Lee Luda Generated Discriminatory and Sexually Inappropriate Content

High

South Korean AI chatbot Lee Luda was shut down after generating discriminatory content against minorities and sexually inappropriate responses, leading to regulatory fines and lawsuits affecting 750,000 users.

Dec 29, 2020|Bias|Technology|Other/Unknown|$5,000,000

Dutch Tax Authority AI System Wrongly Accused Thousands of Families of Childcare Benefits Fraud

Critical

Dutch tax authority's AI system wrongly flagged thousands of families for childcare benefits fraud based on discriminatory factors like dual nationality. The scandal caused widespread financial hardship and led to the collapse of the Dutch government in 2021.

Dec 17, 2020|Bias|Government|Other/Unknown|$1,000,000,000

Alibaba Cloud AI Offered Uyghur Ethnic Detection Feature for Surveillance

Critical

Alibaba Cloud's AI services included ethnic detection capabilities specifically marketed to identify Uyghur faces, supporting Chinese government surveillance programs. The discovery led to international sanctions and the company removing the feature.

Dec 17, 2020|Bias|Technology|Other/Unknown

Retorio AI Hiring Tool Found to Evaluate Candidates Based on Background and Clothing Rather Than Qualifications

High

Bavarian research revealed that Retorio's AI video interview tool evaluated job candidates based on irrelevant factors like clothing and background objects rather than qualifications. The findings highlighted systematic bias in AI hiring tools that could violate anti-discrimination laws.

Dec 1, 2020|Bias|HR / Recruiting|Other/Unknown